Shipping Policy

At Hasrat, we are committed to delivering your orders in a timely and efficient manner. Our shipping policy is designed to ensure a smooth and reliable experience from the moment you place your order until it arrives at your doorstep.

Order Processing

• Processing Time: Once your order is confirmed, our team begins the process of carefully crafting and preparing your items. Due to the handcrafted nature of our products, please allow 14-18 business days for order processing before shipment.
• Made-to-Order Products: As all our products are made-to-order, processing times may vary slightly depending on the complexity of the design and the volume of orders we are handling. We appreciate your patience and understanding.

Shipping Methods and Delivery Times

• Domestic Shipping: We offer standard shipping across India. Once your order has been processed, it will be shipped via our trusted courier partners. Delivery times typically range from 3-7 business days, depending on your location.
• Shipping Confirmation: You will receive a shipping confirmation email or message once your order has been dispatched, including tracking information so you can monitor your package’s journey.

Shipping Costs

• Free Delivery Across India: Enjoy free delivery on all orders across India, regardless of your location or the weight of your order. We believe in making your shopping experience seamless and affordable, so you can focus on what matters most—receiving your favorite products right at your doorstep without any extra cost.

Address Information

• Accurate Address Details: Please ensure that all shipping information is accurate at the time of purchase. Hasrat is not responsible for any delays or delivery failures due to incorrect or incomplete address details provided by the customer.

Delays and Issues

• Unexpected Delays: While we strive to meet the delivery timelines mentioned, there may be unforeseen circumstances such as weather conditions, strikes, or other disruptions that could delay your order. In such cases, we will do our best to keep you informed and minimize any inconvenience.
• Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with our shipping partners to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact us at info@hasrat.in. We are here to assist you and ensure that your experience with Hasrat is exceptional from start to finish.